Welcome to Social Bubbly! These Terms of Service (“Terms”) govern your use of our social media marketing and management services. By accessing or using our services, you agree to these Terms. Please read them carefully to ensure you understand your rights and obligations.
1. Service Agreement
Upon engaging Social Bubbly, you agree to the scope of work outlined in your selected service package or custom agreement. Any services requested outside the agreed-upon scope will require a separate agreement and may incur additional charges. We strive to deliver all services as outlined, but timelines are subject to change based on project requirements and client responsiveness.
2. Payment Terms
Payments for services must be made in advance, unless otherwise specified in a custom agreement. We offer flexible payment options, including monthly, quarterly, or upfront payment plans. All invoices are due upon receipt unless alternative terms have been mutually agreed upon. Failure to make timely payments may result in suspension of services until payment is received.
3. Cancellation and Refund Policy
You may cancel your services with Social Bubbly at any time by providing a 30-day written notice. For subscription-based services, cancellation will take effect at the end of the current billing cycle, and no refunds will be issued for the unused portion of the cycle. For one-time services, payments are non-refundable once work has commenced.
4. Content Ownership and Usage Rights
All content created by Social Bubbly, including but not limited to social media posts, graphics, videos, and written materials, is owned by the client upon full payment. You are granted full usage rights to the content for any purpose. Social Bubbly retains the right to showcase any work produced for you in our portfolio, marketing materials, or case studies, unless otherwise agreed in writing.
5. Client Responsibilities
To ensure the success of our partnership, you agree to provide all necessary materials, information, and approvals in a timely manner. Delays in providing requested materials may impact the delivery timeline of our services. You are also responsible for ensuring that all content you provide complies with applicable laws, including intellectual property rights.
6. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of the project. This includes business strategies, marketing plans, financial data, and other confidential information. Confidentiality obligations will remain in effect even after the termination of services.
7. Disclaimer of Warranties
Social Bubbly provides its services on an “as is” and “as available” basis. While we strive for excellence, we cannot guarantee specific results from our services, as social media performance can be influenced by factors beyond our control. We do not warrant that our services will be uninterrupted, error-free, or achieve your desired outcomes.
8. Limitation of Liability
To the maximum extent permitted by law, Social Bubbly shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services. Our total liability for any claims under these Terms shall not exceed the amount you paid for the specific service giving rise to the claim.
9. Indemnification
You agree to indemnify and hold harmless Social Bubbly, its officers, employees, and agents from any claims, damages, losses, or expenses, including reasonable attorneys’ fees, arising out of or related to your use of our services, your breach of these Terms, or any infringement of third-party rights.
10. Termination of Services
Social Bubbly reserves the right to terminate or suspend services at any time, with or without cause, by providing notice to you. In the event of termination, you will be responsible for payment of all services rendered up to the termination date. Any prepaid fees for services not rendered will be refunded on a prorated basis.
11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising under or in connection with these Terms shall be resolved through good faith negotiation. If a resolution cannot be reached, the dispute shall be submitted to binding arbitration in [Your Jurisdiction].
12. Modifications to Terms
Social Bubbly reserves the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting to our website. Your continued use of our services after any modifications to the Terms constitutes your acceptance of the new Terms.
If you have any questions or concerns regarding these Terms of Service, please contact us at:
Social Bubbly
hello@socialbubbly.com